top of page

PAYMENT AND DELIVERY

Our company makes the purchasing process as convenient, fast and transparent as possible.

We value your time and make sure that your order is delivered to you as quickly as possible, and payment is safe and simple.

Payment methods

We offer several payment options so you can choose the most convenient for you:

1. Payment by details (cashless payment)

Suitable for individuals and legal entities. We will issue an invoice and you can pay it via:

  • Mobile applications of any bank (monobank; A-Bank; Privat Bank; and others)

  • Self-service terminals

  • Bank cashier

  • Your company's current account (for legal entities)

For legal entities, we provide a full package of accounting documents.

2. Payment upon receipt (postpay)

Payment is made at the transport company's branch upon receipt of the order at the carrier's rates.

Free delivery for orders over 2000 UAH does not apply when choosing cash on delivery (delivery is paid by the recipient)

Delivery across Ukraine and the World

Free delivery is valid in Ukraine for orders over UAH 2000.

We send products throughout Ukraine in the shortest possible time.

- Delivery "Nova Poshta"

- Free shipping for orders over 2000 UAH

- Delivery to branches and post offices

- Address delivery by courier

- Delivery time: 2-4 days

- The cost is calculated according to Nova Poshta tariffs

International delivery

We send products to any country in the world.

Delivery is carried out via international postal and courier services: DHL, FedEx, UPS, UkrPoshta, etc.

The terms and cost are calculated individually and depend on the country and the selected service.

Order processing times

Orders placed before 3:00 PM are shipped the same day.

Orders placed after 3:00 PM are shipped the next business day.

After sending, you will receive an SMS or e-mail with the invoice number for tracking.

Packaging quality

We carefully package each product so that it reaches you without any damage.

Returns and exchanges

If you receive a product of poor quality or the wrong item, we will replace it quickly and free of charge.

Returns are possible within 14 days, in accordance with the Law of Ukraine "On Consumer Rights Protection".

Returns and exchanges apply to all products presented on the site.

To exchange or return an item, please make sure that:

  • The product has no signs of use and has not been used;

  • The integrity of the packaging and the completeness of the goods are preserved;

  • All factory markings and control labels have been preserved.

Need help?

Our managers will be happy to help you with placing an order, consulting on products, and choosing the most convenient delivery and payment method.

📞 Phone: +380688460194
📧 E-mail: office@hg-alsion.com
🕒 Working hours: Mon–Sat, 9:00–18:00

  • Instagram
  • LinkedIn
bottom of page